FAQs
DELIVERY
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Of course! To cancel your DPRSD order, simply reach out before we fulfill it via email or the chat feature on our website (no cancellation fees).
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DPRSD delivers to any U.S.-based address. We are working on offering affordable international shipping at the moment.
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Each DPRSD order generates a tracking number, which we'll send to the email associated with the order.
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All sales are final for sanitary reasons. To ensure you know what you’re ordering, we offer detailed descriptions of each product. If you have additional questions before ordering, hit us up on Instagram, Facebook, or via the chat button on the bottom of the screen! We’d be happy to provide honest, accurate descriptions of any item.
ABOUT THE BRAND
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We’re continually striving to be as kind to the environment as we can. Most of our products are sourced from manufacturers that keep sustainability and environmental impact in mind. Each product description includes a short statement about that product’s environment impact.
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DPRSD is currently ran by a small team, with the majority of operations falling into the hand’s of the brand’s owner, Mack. We are a small business that is responsible for handling everything from order fulfillment to social media presence.
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DPRSD is pronounced like “depressed.” Our brand’s mission is to make it easier to start conversations about mental health.
PAYMENTS
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We accept cards bearing the MasterCard, Visa and American Express symbol
Keeping your online payments secure is our number one priority. That means you might need to verify your card payment with 3D Secure to complete your transaction. Contact your bank to learn more about 3D Secure authentication.
Encrypted transaction for your safety
DPRSD guarantees that your details are completely safe with us. All information is sent encrypted to ensure total security of any sensitive information.
Debit on dispatch of your order
If your card transaction is approved, the amount will be reserved immediately and an order confirmation will be sent to your email address. Your card will be debited when we dispatch your order.
If your card transaction isn't approved, your order will be cancelled. Please contact your bank or card provider if you have any questions about this.
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We provide e-gift cards that can be used for shopping online at dprsdstreetwear.com. They are available for purchase on the “shop” page.
To make an online payment with a gift card, just follow these simple steps:
1. Select 'Add gift card' when paying at the checkout.
2. Enter the gift card number and PIN in the pop-up screen.
You can use a gift card to pay for your entire order online, or combine it with all other payment methods.
Click here for more information about Gift Cards.